COVID-19 Chromebook Replacement Procedure

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COVID-19 Chromebook Replacement Procedure

Beginning on Friday April 17, the Technology Department will be coming in to the High School from 10AM to 12PM to receive physically damaged devices or a failure of hardware (broken screen, failed keyboard, etc) and issue replacements.  If a parent/student has a physically damaged Chromebook please communicate that to your teacher and ask the teacher to reach out to the Technology Department.  We will try to diagnose and troubleshoot first before scheduling a return.

The return process:

  • We will be available for returns of physically damaged Chromebooks for all buildings at the High School main entrance on Fridays from 10:00-12:00 by appointment only
  • A table will be setup just inside the main entrance with disinfecting wipes, the parent/student returning the damaged Chromebook will be asked to thoroughly wipe down the Chromebook and power adapter before placing in a bin for collection.
  • A replacement Chromebook will be tested, inventoried and issued.
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